Overview
Our refund and return policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.
To be eligible for a return, your item must be:
- Unused
- In the same condition that you received it
- In the original packaging
Non-Returnable Items
Certain types of goods are exempt from being returned. These include:
- Perishable goods such as food, flowers, newspapers, or magazines
- Intimate or sanitary goods
- Hazardous materials or flammable liquids or gases
Additional non-returnable items include:
- Gift cards
- Downloadable software products
- Some health and personal care items
To Complete Your Return
To complete your return, we require:
- A receipt or proof of purchase.
- Please do not send your purchase back to the manufacturer.
Partial Refunds
In certain situations, only partial refunds may be granted:
- Books with obvious signs of use
- Opened CDs, DVDs, VHS tapes, software, video games, cassette tapes, or vinyl records
- Any item that is not in its original condition, is damaged, or missing parts for reasons not due to our error
- Any item that is returned more than 30 days after delivery
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you whether your refund is approved or rejected.
- If you are approved, your refund will be processed, and a credit will automatically be applied to your original method of payment (credit card, debit card, or original payment method) within a certain number of days.
Late or Missing Refunds
If you haven’t received your refund yet, follow these steps:
- Check your bank account again.
- Contact your credit card company. It may take some time before your refund is officially posted.
- Contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund, please contact us at [insert email].
Sale Items
Only regular-priced items may be refunded. Sale items are not eligible for refunds.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange an item for the same one, please send us an email at [insert email] and send your item to:
[Insert physical address].
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver, and they will be notified about your return.
Shipping Returns
To return your product, please mail it to:
[Insert physical address].
- You will be responsible for paying for your own shipping costs for returning your item.
- Shipping costs are non-refundable.
- If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
For more expensive items, we recommend using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Need Help?
For questions related to refunds and returns, please contact us at:
Email: studentnest8@gmail.com
Phone: 012-6162168
Last Updated: 7/1/2026